TERM AND CONDITION

Welcome to [Your Store Name]. These Terms & Conditions govern your use of our website and services. By accessing or purchasing from our store, you agree to comply with and be bound by the following terms.

1. General Information

At [Your Store Name], we specialize in handcrafted resin art, personalized gifts, custom décor, jewelry, keepsakes, and artistic creations made with care and creativity.

All products available on our website are subject to these Terms & Conditions. We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Handmade Product Disclaimer

Our resin products are handcrafted individually, which means:

  • Slight variations in color, texture, glitter placement, flowers, or finishing may occur.

  • Small bubbles or natural imperfections may exist due to the handmade process.

  • No two items are exactly identical.

These characteristics make each piece unique and are not considered defects.

3. Custom & Personalized Orders

For personalized resin products:

  • Customers are responsible for providing accurate customization details.

  • Once production begins, changes or cancellations may not be possible.

  • Preview/mockup approvals, if provided, must be confirmed promptly to avoid delays.

We reserve the right to refuse any custom request containing offensive, copyrighted, or inappropriate content.

4. Processing & Shipping

  • Processing times vary depending on the product type and customization requirements.

  • Handmade and personalized orders may require additional preparation time.

  • Shipping timelines are estimates and may vary due to carrier delays, holidays, weather, or high order volume.

We are not responsible for delays caused by shipping carriers or incorrect customer information.

5. Returns & Exchanges

Due to the handmade and personalized nature of our products:

Non-Returnable Items

  • Customized products

  • Personalized gifts

  • Made-to-order resin items

  • Sale or clearance items

Eligible Returns

We only accept returns for:

  • Damaged items upon arrival

  • Incorrect items received

Customers must contact us within 48 hours of delivery with clear photos of the issue.

Approved returns must be unused and in original packaging.

6. Refund Policy

Refunds are processed only after inspection and approval.

  • Approved refunds will be issued to the original payment method.

  • Shipping charges are non-refundable unless the error was on our side.

  • Partial refunds may be issued for minor issues at our discretion.

7. Product Care Instructions

To maintain the quality of resin products:

  • Keep away from direct sunlight for extended periods.

  • Avoid exposure to excessive heat.

  • Do not use harsh chemicals or abrasive cleaners.

  • Handle delicate items carefully to avoid scratches or breakage.

Improper care may reduce product lifespan and appearance.

8. Intellectual Property

All website content including:

  • Product designs

  • Images

  • Logos

  • Text

  • Branding

  • Artwork

is the intellectual property of [Your Store Name] and may not be copied, reproduced, or used without written permission.

9. Pricing & Payments

All prices are listed in USD ($) unless otherwise stated.

We reserve the right to:

  • Modify prices at any time

  • Cancel suspicious or fraudulent orders

  • Refuse service to anyone for lawful reasons

Payments are processed securely through trusted payment providers.

10. Limitation of Liability

We are not liable for:

  • Allergic reactions to materials

  • Improper use of products

  • Indirect or incidental damages

  • Shipping delays outside our control

Customers use products at their own discretion and responsibility.

11. Privacy Policy

Your personal information is collected only for order processing, communication, and customer support purposes.

We do not sell or share customer information with third parties except as required for payment processing and shipping services.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States.

13. Contact Information

For questions regarding these Terms & Conditions, please contact us:

Email: support@[yourstore].com
Store Name: [Your Store Name]
Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM (EST)

Thank You for Supporting Handmade Art

We truly appreciate your trust in our handmade resin creations and personalized gifts. Every order is crafted with creativity, care, and attention to detail.